Key Past Performances

Exceptional CPARS

U.S. Census Bureau Network Telecommunications (TCO)

Supported the U.S. Census Bureau with up to 53 IT professionals responsible for 24/7 uptime of a 20,000 user Government enterprise providing a full range of IT services to include:  

  • Network Security, Network Infrastructure, Identity Management, VOIP Services, as well as Mobile Device Management, Audio Visual, and Video Teleconferencing.
  • Established emergency contact center for FEMA emergency response
  • Supported US Census Headquarters connectivity with 30 Remote data collection sites.
  • Provided 24/7/365 on call after hours support with 99% uptime
  • Transitioned 42 full time employees from providing onsite services to a fully remote team within 14 days in response to COVID-19 safety protocols without service degradation.
Exceptional CPARS

US Air Force 59th Medical Wing Science Technology and Research Team (START)

START is a single award Prime contract valued at $135M that performs clinical and translational research across the DoW. Performed under NAICS 541714, AIM yielded demonstrated results such as:

  • COVID-19 Asymptomatic Surveillance initiative rapidly mobilized 40 FTEs across four bases, providing 2,500 monthly tests and 36 – 48 hour result turnaround.
  • Informatics and Biostatistics initiatives at the 59th drove system-wide efficiency and data-driven rigor, producing 20–25% workflow gains, > 90% clinician confidence scores, and reduced review cycles by 30%.
Exceptional CPARS

DHA- Walter Reed National Military Medical Center - Medical Coding and Transcription Services

As the Prime contractor supporting WRNMMC under multiple FFP contracts totaling $28.7M+, providing 66 certified medical coding and transcription professionals. Key demonstrated outcomes include:

  • High‑volume coding across ITR, IPSR, ER, APV, and outpatient encounters, averaging 21,000/month post‑Genesis and 40,580/month prior.
  • Retrospective reviews identified missed items in 10% of claims, improving reimbursement by 2% and productivity by 35%.
  • Maintained 100% accuracy in several months and ≥98% accuracy consistently through continuous audits and feedback.
  • 24/7/365 transcription with secure Dictaphone I‑Chart processing and HL7 uploads into DoD systems.
  • Integrated documentation into MHS GENESIS and other platforms, with secure remote operations and 100% on‑time DMHRSi submissions.
Exceptional CPARS

US Air Force Family Advocacy Program (FAP)

Served as the prime contractor for both the Europe (USAFE) and Pacific Air Forces (PACAF) Command, comprising 88 full-time employees at 11 military installations spanning six countries.

  • The total contract performed under NAICS 624190 with contract value as prime and sub exceeding $85M. ROI to the Government include:
  • Over 200 home visits for New Parent Support or Crisis Intervention calls monthly
  • Facilitate on average 42 outreach and education events monthly across all bases
  • Responded to approximately 10% of the DoD-wide 26,978 reports of child and domestic abuse incidents across DoD, from the most recent FY 2023 published findings.
Exceptional CPARS

USDA Rural Development (RD) BioPreferred Program

Serves as the Prime contractor for USDA Rural Development’s BioPreferred Program, providing 5.5 FTEs delivering program management, analytics, regulatory support, stakeholder engagement, training, and outreach under a $4.49M FFP contract. Key results include:

  • Increased federal reporting of biobased product purchases by 10x, with $97M reported in FY2022.
  • Managed annual database audits and adapted workflows to new requirements under Executive Order 14081.
  • Developed Section 508 compliant training and resources, delivering web-based training via AgLearn to 425+ professionals in FY2024.
  • Maintained 100% timeliness and high-quality deliverables, routinely meeting 24-hour response requirements with no performance issues; USDA OSDBU awarded Women Owned Contractor of the Year (FY2022) for this work.
Exceptional CPARS

USDA OCFO Security Support Services

Serves as the Prime contractor providing security and cybersecurity support to USDA’s Office of the Chief Financial Officer (OCFO) under a $4.49M FFP contract, supporting High Value Assets and mission critical financial systems across USDA. Key responsibilities and results include:

  • Delivers cybersecurity expertise across NIST and federal requirements, maintaining OCFO’s Risk Management Framework, developing and updating A&A documentation, and performing independent security control assessments.
  • Supports Authority to Operate (ATO) renewals by managing documentation, preparing training materials, generating risk and trend reporting, leading Authorizing Official briefings, and validating data in GRC and CSAM systems.
  • Provides project oversight through management, analysis, task assignment, and status reporting in coordination with OCFO, OCIO, FMS/NFC, and stakeholder groups.
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